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Troubleshooting

When something does not look right: fixes for the common problems, and how to reach us.

Start here Shopping: compare store prices in one search One search checks many stores at once, groups the same product together and shows each store's price, shipping and condition; you buy on the store's own site. 3 min read

All guides in this section

  1. Search Shopping and read the results What to type in Shopping, how offers are grouped into products, and what each part of a product card means, from price to the store rating. 4 min read
  2. Sort and narrow the Shopping results Sort store prices by best match, lowest price or most stores, show only new items, and type a price range or a condition such as refurbished. 2 min read
  3. A product's prices at each store The comparison page lists every store's offer for one product: price, shipping, total, condition and when it was checked, cheapest new first. 3 min read
  4. Which stores Shopping checks, including specialty stores Each search asks the big general stores plus specialist shops that sell what you typed; the line above the results names who answered. 2 min read · Intermediate
  5. How fresh the prices are, and what to do when a store's price differs Every price says when it was checked. Here is what that time means, why a store's own price can differ, and what to do before you buy. 2 min read
  6. Store links and commissions Some store links earn 4Search a commission at no cost to you. What that means, what it never changes, and where to read the full disclosure. 3 min read