4+ day, 14+ hour ago   (587+ words) New research reveal retailer loyalty programs face a personalisation hurdle despite having plenty of data to work with. Despite record membership levels, new research shows Australian consumers are engaging with fewer loyalty programs as retailers struggle to turn customer data…...

1+ week, 5+ day ago   (968+ words) As trust in traditional advertising declines, Mateship co-founder Jackson Mills explains how the startup is turning real shopper purchases into a new engine for product discovery, and why Australia is just the beginning. As brands grapple with rising customer acquisition…...

1+ week, 3+ day ago   (341+ words) Myer has launched a retail media network powered by its loyalty insights as Australia's retail media race accelerates. Myer has become the latest Australian retailer to double down on retail media, unveiling the Myer Media Network, powered by MYER one,…...

1+ week, 4+ day ago   (362+ words) Over half of Australians have reduced their retail purchases this year as the cost of living bites. New research revealing only one in three Australians feel optimistic about their household finances this year as shoppers cut discretionary spending and increasingly…...

1+ week, 5+ day ago   (538+ words) Retail media's rapid growth faces a reality check as advertisers demand proof of performance. Insights unveiled at the IAB Commerce and Retail Media Summit in Melbourne last week show Australia’s retail media landscape is entering a more mature phase, with…...

2+ week, 4+ day ago   (681+ words) Spacenow founder Daniel Gunning on how flexible retail is reshaping the future of physical stores. Rising operating costs, changing consumer behaviour, and growing pressure to justify every square metre are forcing retailers to rethink the role of physical stores. Rather…...

2+ week, 5+ day ago   (363+ words) New research reveals shoppers hesitance around trusting AI shopping agents, showing a preference for independent research. Eight in ten Australian online shoppers have some concern about using AI to find and research products, led by concerns around accuracy, privacy, and…...

2+ week, 4+ day ago   (295+ words) David Jones CEO puts supply chain at the centre of its retail turnaround. Newly appointed David Jones CEO Erica Berchtold has said that supply chain will play a central role in the department store’s next chapter, arguing that operational excellence…...

2+ week, 6+ day ago   (810+ words) Craft Club founder Nakisah Williams on scaling a side hustle into an award-winning global success story. Craft Club founder Nakisah Williams has been named Female Founder of the Year at the 2026 SHE-com Women in Ecommerce Awards, recognition that reflects the…...

3+ week, 2+ day ago   (429+ words) Betts will be closing dozens of stores as the 134-year-old footwear retailer restructures under voluntary administration. Australian footwear retailer Betts will close more than half of its remaining physical store network after appointing voluntary administrators to accelerate a restructuring of…...