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Tiendas Cuadra reinvents customer service with a virtual assistant built on Microsoft Copilot Studio | Microsoft Customer Stories
7+ hour, 20+ min ago (895+ words) As ecommerce expanded, Tiendas Cuadra faced challenges scaling customer service across channels and delivering timely responses beyond business hours. Tiendas Cuadra deployed a Microsoft Copilot Studio virtual assistant integrated with Dynamics 365 to automate inquiries and connect conversations to operational systems....
AI at Work: When software's biggest users aren't human
11+ hour, 23+ min ago (328+ words) Agents are already'operating'inside your stack, changing what software needs to be'and what leaders need to invest in." Every piece of software your organization runs on'your CRM, your ERP, your project management platform, your productivity suite'was built around a single assumption:…...
Home Page - Microsoft Investor Relations
6+ hour, 10+ min ago (55+ words) Microsoft Upcoming Microsoft FY26 Q3 Earnings 2025 Environmental Sustainability Report 2025 Responsible AI Transparency Report 2025 Microsoft Digital Defense Report The 2025 Microsoft Impact Summary Microsoft announces quarterly dividend Microsoft Cloud and AI Strength Drives Second Quarter Results Know the next earnings release date Know the…...
Graebel drives growth and automation through AI innovation on Dynamics 365, Power Platform, and Copilot Studio | Microsoft Customer Stories
12+ hour, 39+ min ago (697+ words) Graebel modernized on Dynamics 365 Finance and expanded with Power Platform and Copilot Studio, using AI agents to automate invoice processing, knowledge retrieval, and legacy system tasks. Teams now work from unified data, automate complex workflows, reduce manual effort, strengthen governance,…...
Conagra Brands takes an employee-led approach to develop new skills with Microsoft Copilot | Microsoft Customer Stories
1+ day, 4+ hour ago (355+ words) Conagra Brands has a well-established culture of embracing technology in service of customers. What's next for the consumer-packaged goods brand? Introducing AI to the entire workforce through a wildly successful change management program. What began as a grassroots movement to…...
SCSK boosts productivity, security, and services with Zero Trust and Windows 365 | Microsoft Customer Stories
2+ day, 1+ hour ago (841+ words) As SCSK moved to Windows 11 Enterprise, it advanced its Zero Trust strategy'standardizing on Windows 365 to make remote work more seamless, strengthen security, and deliver higher-value IT services to customers across the Sumitomo Group. After evaluating cost, scalability, support, SCSK adopted…...
Storycaster: An AI System for Immersive Room-based Storytelling (CHI 2026)
4+ day, 18+ hour ago (107+ words) Microsoft Storycaster: An AI System for Immersive Room-based Storytelling (CHI 2026) Storycaster transforms physical rooms into responsive storytelling environments using generative AI techniques. It uses live camera feeds to augment the walls with cylindrical projections, allowing users to create worlds that…...
PERI accelerates time-to-insight with Microsoft Fabric | Microsoft Customer Stories
4+ day, 11+ hour ago (305+ words) PERI was operating a traditional SAP BW on HANA landscape that struggled to meet growing demands for real-time analytics, advanced AI capabilities, and cost-efficient scalability. PERI, together with b. telligent, chose a modern analytics solution built on Microsoft Fabric, leveraging One…...
BMTax processes 5 million tax documents per minute with Microsoft Fabric | Microsoft Customer Stories
4+ day, 11+ hour ago (706+ words) BMTax's existing IT infrastructure was fragmented and relied heavily on manual processes and individual knowledge. With significant tax reforms underway in Brazil, the firm decided it was time to revolutionize operations with a new platform. In just six months, BMTax…...
The Fantastic Four: Embracing your work style with Microsoft 365 Copilot
5+ day, 13+ hour ago (1442+ words) What's your work style? Here at Microsoft Digital, the company's IT organization, we've identified four major "work identities," or ways of working. Or, as we sometimes like to call them: The Fantastic Four! Everyone has a work style. Find the…...