55+ min ago  (500+ words) Newport's Fairfield Inn Charlotte Matthews won Apple Hospitality REIT's Shining Apple Award while team member Tom Johnson earned individual Apple Award recognition. WILLIAMSBURG, Va. " Newport Hospitality Group is celebrating two of the most prestigious recognitions within the Apple Hospitality REIT…...

6+ hour, 42+ min ago  (312+ words) Margaritaville Beach Resort Nassau has proudly named Chef Basil Dean as Executive Chef of the resort. As a native of New Providence, he returns home with more than three decades of global culinary experience. He began his culinary career at…...

5+ hour, 51+ min ago  (13+ words) Aline Barhouche has been appointed as Chief HR Officer at Aleph Hospitality'Hospitality Net...

4+ hour, 30+ min ago  (150+ words) Sonesta International Hotels Corporation (Sonesta) today announced the opening of a new 196-room Sonesta Resort Cura'ao, located overlooking Jan Thiel Beach near Willemstad. Sonesta is thrilled to have brought another property to the Dutch Caribbean, having operated hotels in Aruba,…...

3+ hour, 15+ min ago  (407+ words) Minor Hotels partners with Google Cloud, Salesforce, One Trust and Deloitte to build an AI-powered platform connecting 640+ properties by 2026. Minor Hotels has unveiled plans to build a new global data and AI platform from the ground up in partnership with…...

7+ hour, 41+ min ago  (1061+ words) Shiji CEO Kevin King outlines the company's shift to embedding AI across all hospitality technology products to reduce operational complexity rather than add features. At Shiji, we are entering a new phase in how we build, deliver, and operate hospitality…...

19+ hour, 49+ min ago  (195+ words) Shanawaz Basheer joins as the Director of Operations, a seasoned hotelier with more than 20 years of international experience in luxury hospitality, lodge operations, and pre-opening projects across Africa and Asia. Shanawaz has held senior operational and general management roles at…...

1+ day, 4+ hour ago  (487+ words) Research shows the phone remains customers' preferred support channel, yet younger staff lack basic phone skills training. This article answers the question: Why is answering the phone a critical customer service skill for employees today? Answer: Answering the phone is…...

1+ day, 4+ hour ago  (799+ words) The article argues hotels should automate ad execution while keeping humans in control of strategy, positioning, and commercial objectives. AI hasn't replaced hotel marketers. But it has quietly replaced parts of their jobs. The real question is no longer "Should…...

23+ hour, 33+ min ago  (145+ words) In this role, Mc Neil will oversee operations across guest services, food and beverage, and facilities management, supporting the property's continued growth and performance. Most recently, Mc Neil served as General Manager of Spectrum Resort Orlando and Bear's Den at…...