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News

Metro
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Biz Briefs: Luminator Marks Milestone and More

2+ day, 3+ hour ago   (651+ words) From strategic partnerships and acquisitions to service expansions and technology investments, the transportation industry continues to evolve at a rapid pace. In this edition of Biz Briefs, we spotlight the latest developments shaping the future of mobility. From manufacturers and…...

Metro
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Finding the ‘Happy Medium’: Optimizing Maintenance Without Sacrificing Reliability

2+ day, 5+ hour ago   (1520+ words) The key to maintenance optimization isn’t doing less work—it’s doing the right work at the right time on the right assets. For decades, transit agencies have operated under a simple assumption: More maintenance leads to greater reliability. It seems…...

Metro
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Chicago, Maryland Expand Non-Law-Enforcement Safety, Rider Support

3+ day, 2+ hour ago   (1304+ words) The CTA and MTA are launching new programs aimed at de-escalation, crisis response, rider assistance, and greater transparency. The CTA is launching a $9.6-million Safe Ride Specialists pilot that will place trained, non-law-enforcement professionals on the system to respond to…...

Metro
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LA Metro, City of West Hollywood, and Partners Advance Smarter Bus Lane Enforcement

4+ day, 4+ hour ago   (1082+ words) What Transit-Oriented Development Means for the Future of Public Transportation The City of West Hollywood, in partnership with LA Metro, Hayden AI, T2 Systems, and LAZ Parking, implemented an AI-powered bus lane enforcement program that is redefining how cities keep dedicated…...

Metro
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ABAF Study Reveals Growing Insurance Crisis for Motorcoach Operators

5+ day, 7+ hour ago   (727+ words) Preliminary findings show 98% of operators faced premium increases over the past five years, while shrinking insurer participation is putting added pressure on businesses and customers. The Foundation survey generated 260 completed responses from 320 participating companies, providing a substantial initial picture of…...

Metro
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Chicago to Host Public Transportation's Biggest Gathering at APTA TRANSform & EXPO 2026

6+ day, 7+ hour ago   (444+ words) Widely regarded as North America's premier public transportation conference and trade show, TRANSform comes at a time when agencies are balancing major capital investments with the need to improve everyday service. While the conference delivers insight, the EXPO floor provides…...

Metro
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New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick

1+ week, 2+ day ago   (1647+ words) Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation. During a recent episode of METROspectives, Josh Schank reflected on what…...

Metro
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OKC Streetcar Makes Zero-Fare Service Permanent

1+ week, 2+ day ago   (662+ words) The Central Oklahoma Transportation and Parking Authority (COTPA) adopted a resolution at its board meeting to remove the fare for the OKC Streetcar and establish a zero-fare service effective immediately. EMBARK established a free fare pilot program in January to…...

Metro
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DART Customer Satisfaction Reaches Six-Year High

1+ week, 3+ day ago   (598+ words) Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7. Dallas Area Rapid Transit (DART) achieved record marks for rider loyalty and satisfaction, signaling growing confidence in the agency and its customer experience, according to the agency....

Metro
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How DART's GoPass Is Redefining Regional Mobility

1+ week, 4+ day ago   (1115+ words) Serving 14 transit agencies, GoPass simplifies multimodal travel by allowing riders to plan, pay for, and manage an entire trip through one app. For many transit riders, getting from point A to point B has long meant navigating a maze of…...