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News
Why health systems fail to make crucial decisions in time
1+ day, 10+ hour ago (761+ words) It’s not a lack of data that stalls decision-making; the problem lies with having sufficient urgency to move ahead on opportunities. The data were unambiguous. The health system’s operating margin declined each quarter once the Covid-19 pandemic’s aftereffects had passed....
How best to solve healthcare's next interoperability challenge
1+ day, 13+ hour ago (689+ words) Today’s trust mechanisms for data interchange need to evolve, because they largely were designed for a smaller exchange environment. Healthcare has spent the better part of two decades focused on moving data. However, one surprisingly basic problem remains largely unsolved....
How to better facilitate cryptographic provider identity
2+ day, 8+ hour ago (1317+ words) In a complex healthcare world using real-time API-driven verification, organizations need to move beyond current trust models. As healthcare works to modernize provider directories and credentialing workflows, one foundational issue keeps rising to the surface — the current trust model was…...
AI, racial bias and the imperative for equitable technology
2+ day, 10+ hour ago (682+ words) Nurses can play a critical role in ensuring that artificial intelligence tools don’t embed bias that influences treatment decisions. Artificial intelligence has moved from a futuristic concept into a working part of everyday clinical practice, quietly shaping decisions in triage,…...
Linking healthcare data: From fragmented signals to meaningful insight
4+ day, 7+ hour ago (427+ words) Healthcare executives need a better appreciation for why common keys, context and governance matter in health data management. Healthcare organizations rarely suffer from a lack of data. They struggle with disconnected data. For providers, lab results may live in one…...
Healthcare’s provider directory problem is an inherent trust issue
1+ week, 3+ day ago (1295+ words) As the industry moves toward FHIR-based exchange, including Provider Directory APIs, the trust gap beneath directory data is more difficult to ignore. As health plans, providers and technology vendors continue modernizing healthcare data exchange, one persistent issue keeps rising to…...
Why it’s difficult to move past deployment to adoption
2+ week, 1+ day ago (520+ words) Implementation is only the start; more groundwork is needed to achieve the missing layer between innovation and outcomes. But despite remarkable advances in capability, many organizations continue to encounter a familiar frustration. Technologies that function exactly as intended often fail…...
Beyond the buzz: Where AI truly matters in healthcare
2+ week, 3+ day ago (861+ words) What we really need is not AI for its own sake. We need solutions, AI-driven or not, that solve critical issues within organizations. If you were to ask anyone what the most hyped topic in the healthcare industry is today,…...
Why patient satisfaction must become a people strategy outcome
3+ week, 3+ day ago (783+ words) Experience is broad, created through every interaction an employee has with a leader, a team, a patient, a process and the organization itself. While serving as the chief people and culture officer at a major health system, our team made…...
The AI pilot trap: Why promising tools fail to scale
1+ mon, 1+ week ago (590+ words) A test of technology can succeed within a small setting. Implementing AI in wider production requires authority, visibility and ownership. Artificial intelligence in healthcare does not fail because the pilot projects did not demonstrate value. They fail because of the…...