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News
Retail customer experience held strong in Q2
5+ day, 3+ hour ago (146+ words) Retail Customer Experience Retail customer experience held strong in Q2, with the global satisfaction score hitting 92.4%, according to HappyOrNot's second quarterly report, "Retail CX Pulse: Q2 2026." The report collected 18.7 million in-store retail feedback responses between this past April and June, according to…...
Nearly half of back-to-school shoppers will tap buy now, pay later option
5+ day, 3+ hour ago (91+ words) Nearly half of consumers, 45%, shopping for back-to-school will rely on buy now, pay later options, up from 39% last year, according to an Omnisend survey. The data also revealed 40% expect school shopping to be more financially stressful than last year. Nearly…...
Miniso, Dick’s Sporting Goods, Foot Locker top fast growing retailer list
5+ day, 3+ hour ago (212+ words) Chinese retailer Miniso claimed the top spot on the National Retail Federation's "2026 Hot 25 Retailers List" that ranks the fastest-growing retailers in the U.S. The study, compiled by Kantas, is based on increases in domestic retail sales between 2024 and 2025, according to a…...
Prepango scores with FIFA souvenir vending machines
6+ day, 5+ hour ago (977+ words) Automated retailer Prepango used its airport network, remote monitoring and regional sales data to put official World Cup products within reach of travelers nationwide. August 14, 2026 by Richard Slawsky — Editor, Connect Media The 2026 FIFA World Cup brought more than soccer fans…...
Wegmans testing revamped carts
6+ day, 3+ hour ago (88+ words) Retail Customer Experience Wegmans testing revamped carts Wegmans is piloting redesigned shopping carts at two Pennsylvania locations. The carts are lighter, quieter and include phone and cup holders, according to a Democrat and Chronicle report. The redesigned carts are in…...
Home Depot CEO takes medical leave
3+ day, 2+ hour ago (197+ words) The Home Depot's CEO, Ted Decker, is taking a temporary medical leave of absence and is expected to return within the next few months. The news comes just about a week ahead of the home improvement retailer's quarterly earnings announcement....
How Estée Lauder turned a training problem into a 62% engagement rate
3+ week, 5+ day ago (448+ words) A prestige beauty brand rebuilt how field teams accessed seasonal training. What they didn’t expect was that the same format would become one of their most effective consumer tools. August 13, 2026 by Janina Moza — Chief Marketing Officer, Flipsnack The best content…...
Home Depot realigns leadership to drive innovation
1+ week, 2+ day ago (234+ words) The Home Depot has made leadership changes in a quest to accelerate innovation and grab greater a bigger piece of the $1.2 trillion home improvement market. To enable better product alignment Home Depot transitioned its private label merchants into its core…...
NRS, Krasdale hold annual customer appreciation day
1+ week, 2+ day ago (138+ words) National Retail Solutions, which provides a point-of-sale system and payment processing services, and Krasdale Foods welcomed more than 250 merchants and employees to its annual Customer Appreciation Day held in July at Citi Field in Queens, New York. Independent merchants are…...
Circle K boosts rewards program
1+ week, 2+ day ago (214+ words) Retail Customer Experience Circle K boosts rewards program Circle K has added more ways to earn for members of its Inner Circle rewards program. The program now turns everyday stops, from qualifying fuel-ups to coffee runs and snack pickups, into…...