News
AI Service Assistants For SMEs: Offer 24/7 Support Without Losing Sleep
2+ hour, 53+ min ago (1228+ words) Get the AI-powered CRM that matches your ambition. Start for free today. AI service assistants are changing what it means to show up for customers " and the results may surprise you. Not all bots are created equal " and the gap…...
Pensions Dashboard: Using Digital Labour to Solve the Capacity Crisis
3+ week, 4+ day ago (420+ words) The Pensions Dashboard is no longer in the distant future " it's an imminent operational crisis. See how Digital Labour can help....
Informatica Deepens Strategic Partnership with Google Cloud
3+ week, 6+ day ago (16+ words) CLAIRE GPT is now on IDMC directly in Google Cloud; Informatica extends IDMC to Gemini Enterprise....
The End of Healthcare Paperwork: Salesforce Agents, Fueled by Health Ex, Verily, and Viz. ai, Return Focus to Patients
3+ mon, 1+ week ago (217+ words) Organizations like MIMITHealth are already deploying Salesforce's trusted Agentforce Health platform and trusted, interoperable infrastructure to put previously trapped data to use, giving them not only time but also cognitive bandwidth back to truly focus on patients." "We've seen dramatic…...
Think Big, Start Small, Scale Fast: Customer Learnings on AI Deployments
4+ mon, 3+ week ago (627+ words) Participants:" Ryan Gee, SVP of Engineering, Vivint Stephanie Sadowski, Senior Managing Director and Global Salesforce Business Group Lead, Accenture Karl - Stephanie Sadowski, Senior Managing Director and Global Salesforce Business Group Lead, Accenture - Karl Rupilius, Principal and US Salesforce Alliance Leader,…...
Formula 1 and Salesforce Deepen Partnership, Expanding Agentforce to Grow Fan Connection Worldwide
3+ mon, 1+ week ago (156+ words) AI-powered fan companion agent surfaces insights on F1s new 2026 technical regulations. SAN FRANCISCO AND LONDON " March 3, 2026 " Salesforce (NYSE: CRM), the worlds #1 AI CRM, and Formula 1 (NASDAQ: FWONA, FWONK, LLYVA, LLYVK), the worlds most popular annual sporting series, today announced the launch…...
Personal AI Use Triggers Surge in Workplace Confidence Across Australia and New Zealand - Salesforce Research
4+ mon, 3+ week ago (480+ words) New Salesforce research reveals 86% of ANZ knowledge workers use AI personally 88% of respondents say personal AI use has raised their expectations as consumers Student accommodation provider Scape reports 85% improvement in response speeds with Agentic AI. SYDNEY, Australia " January 20, 2026 " Salesforce, the…...
Novartis Selects Agentforce Life Sciences for Customer Engagement
5+ mon, 4+ week ago (305+ words) SAN FRANCISCO " December 17, 2025 " Salesforce (NYSE: CRM), the world's #1 AI CRM, announced today that Novartis (NYSE: NVS), a leading global innovative medicines company, has selected Salesforce's Agentforce Life Sciences for Customer Engagement to connect patient and healthcare professional (HCP) experiences, enabling…...
How an Industrial Giant Is Optimizing Supply Chains and Boosting Growth with Salesforce
10+ mon, 3+ week ago (860+ words) Regal Rexnord " a U. S. company headquartered in Milwaukee, Wisconsin " might not be a household name. But the products it manufactures help make modern life a lot more comfortable. The company, which has about 30, 000 employees and thousands of suppliers across North America,…...
Lessons in ROI from the World's Largest Agentic AI Deployment
6+ mon, 6+ day ago (568+ words) Interest in AI is high in UK businesses, and with good reason. According to Salesforce's UK AI Readiness Index, the country is ahead of many other countries when it comes to the ability to adopt, deploy and integrate the technology....