3+ hour, 24+ min ago  (92+ words) Cover Magazine Across 16 categories, COVER rewarded the providers and individuals in this space for making concerted efforts to support customers, innovate products, adopt technologies and care for clients in the market Cameron Roberts, editor, COVER, said: "Providers play a vital…...

4+ hour, 34+ min ago  (90+ words) In case you missed it, you can read all about the conference in our roundup. COVER Customer Care Conference 2026: Roundup Royal London updates IP proposition 60-67 days of healthy life lost per year due to mental health: Zurich Protection insurers paid…...

1+ day, 3+ hour ago  (80+ words) Cover Magazine Kicking off the morning, Beth Whelan, chief strategy and data officer, Reassured discussed whether AI will ever replace an adviser The rise in AI and data machine learning is changing customer expectations, Whelan told delegates, with customers expecting…...

2+ day, 4+ hour ago  (78+ words) Cover Magazine The research, which surveyed 500 HR decision makers and 1, 210 UK workers, showed that stress and anxiety related to home life (42%), as well as finances and debt (43%), impact Millennials more than Baby Boomers, Gen X and Gen Z Employers showed…...

2+ day, 2+ hour ago  (74+ words) Cover Magazine The provider has launched a report, The Value of Mental Health, which marks the first in its new research series, The Value of Health and Wellbeing The report examined six countries - Australia, Chile, Germany, Malaysia, the UAE and…...

6+ day, 3+ hour ago  (83+ words) Cover Magazine The corporate healthcare trust provider has published its Workplace Healthcare Gap Report, which surveyed 1, 000 senior employer decision-makers and 1, 000 UK employees within businesses offering corporate healthcare Gen Z were the most active users of workplace healthcare benefits, these were…...

1+ week, 3+ hour ago  (103+ words) Cover Magazine The findings are based on its research of 2, 000 UK adults, dubbed Distribution Redefined The research showed that 66% of consumers said it is important to have life insurance recommendations tailored to their health or personal circumstances when buying through…...

2+ week, 1+ day ago  (80+ words) Cover Magazine The research showed that 69% of brokers asked has seen an increase in enquiries for low-cost health cover over the last 12 months The demand for low-cost health cover ranked ahead of private medical insurance (PMI) (63%) and cash plans (61%) Cost…...

2+ week, 3+ day ago  (101+ words) Cover Magazine The provider said it supported 62, 412 customers, families and businesses over the 12 months Royal London paid 98. 4% of protection claims, which represents a slight dip from its 2024 pay out rate figure of 98. 7% In 2024, the insurer paid out "751m to 65, 385 families and…...

3+ week, 3+ hour ago  (94+ words) Cover Magazine Modern protection is built around process, portals and persistence, for the last decade we've been obsessed with advertising algorithms, quick quotes and speed to dial Has it worked? According to the Financial Conduct Authority (FCA), a large proportion…...