News
Auto Value promotion sends winners to Orlando
6+ day, 21+ min ago (240+ words) Auto Value has wrapped up its 2026 Orlando Experience Sweepstakes, which rewarded qualifying customers with a trip to Orlando, through a promotion with its My Place4 Parts B2 B e-commerce platform. The sweepstakes ended in June, with winners and their guests travelling to…...
What you need to do when hiring someone in your shop
6+ day, 21+ min ago (385+ words) Repair shop owners struggling with staff resistance or inconsistent performance may be creating the problem themselves by failing to set clear expectations during hiring, an industry expert suggested. Many shops bring on new service advisors without clearly defining the role,…...
What turns anxious customers into fans
6+ day, 21+ min ago (519+ words) Shops that feel too busy to change how they operate are exactly the ones that need intentional systems to calm staff frustration and customer anxiety, said a shop owner and business coach Many owners assume their volume makes it impossible…...
Canadian Tire's Sean Stokes receives Federated's highest honour
6+ day, 21+ min ago (298+ words) Sean Stokes of Canadian Tire Corporation has been awarded the Art Fisher Memorial Award, the highest recognition presented by Federated Auto Parts, during the recent Automotive Parts Services Group conference. The award was presented by Federated CEO Sue Godschalk and…...
More extended reach ratchets from Milwaukee
3+ week, 2+ day ago (239+ words) Milwaukee Tool expanded its M12 Fuel fastening lineup with new 1/4inch, 3/8inch, and 1/2inch extended reach ratchets designed for professional service technicians working in tight underhood, undercarriage and interior applications. The new cordless ratchets combine longer reach with a compact head and body profile…...
Milwaukee adds hammer chisel
3+ week, 2+ day ago (123+ words) Milwaukee Tool has introduced the M18 Fuel Striker hammer chisel, a cordless solution designed to replace long'barrel pneumatic air hammers. Engineered for suspension teardown and heavy component removal, the tool provides pneumatic'level striking performance without requiring a compressor or air hose....
How affordability concerns are driving demand for cheaper parts
1+ week, 5+ day ago (419+ words) Speaking at Auto Care Connect in Atlanta recently, Michael Chung, senior director of market intelligence at the Auto Care Association, said persistent cost pressures are forcing consumers to rethink spending decisions. "Consumers are looking for more value," he said, pointing…...
How Canadians are reacting as economic stress deepens
6+ day, 5+ hour ago (480+ words) Many Canadians had already been living through what felt like a recession well before the economy officially entered one, according to new analysis from Harris & Partners examining consumer sentiment and financial stress over the past two years. Following confirmation that…...
From the Magazine: Navigating uncertainty with strategic discipline
1+ week, 5+ day ago (621+ words) The current economic environment feels unpredictable at best and chaotic at worst. Inflation pressures, shifting trade policies, evolving vehicle technologies, and changing consumer behavior are all hitting the automotive aftermarket at the same time. For distributors and suppliers, the instinct…...
How much used vehicles cost are as prices plateau
1+ week, 5+ day ago (600+ words) Used vehicle prices in Canada are showing signs of stabilization in 2026 after a period of sharp increases, while electric vehicle pricing remains more volatile, according to the latest market update from Carfax Canada. The report found that the national average…...