News
Startup Founders Need a New Sales Playbook
12+ hour, 1+ min ago (154+ words) Technology founders are trying to sell in markets that are far more crowded, skeptical, and fast-moving than the environments traditional sales playbooks were designed for. Drawing on interviews with more than 250 founders worldwide, we argue that many startups mistake customer…...
How Leaders Create the Conditions for Innovative Thinking
51+ min ago (1573+ words) A conversation with Harvard Business School's Linda Hill on why even visionaries need to make space for collaboration and trust....
Does Your AI Have a Personality Problem?
12+ hour, 47+ min ago (84+ words) As companies embed AI more deeply into work, performance depends not only on what systems can do but how they behave. Research shows that AI personas'supportive or hostile'shape employee stress, resistance, and work quality, often in ways traditional surveys miss....
An Announcement from HBR On Leadership
3+ hour, 16+ min ago (6+ words) The show is going on hiatus....
LLMs Misunderstand Luxury Brands. Here's How to Optimize Your Content Strategy for AI.
20+ hour, 59+ min ago (106+ words) As AI agents and LLMs increasingly mediate consumer choice, luxury brands face a distinct visibility and interpretation risk. New research shows that while models reliably process explicit cues (brand names, prices, overt "luxury" claims), they frequently misunderstand or misinterpret implicit…...
The 4 Types of Hope
23+ hour, 28+ min ago (67+ words) In this week's The Insider newsletter, managing editor Gretchen Gavett writes on new research from IMD's Alyson Meister, Nele Dael, and David Bach that distinguishes hope from optimism and maps four varieties of this powerful tool'some of which are more…...
How School of Rock Created Structure in Order to Scale with Agility and Creativity
1+ day, 1+ hour ago (630+ words) A conversation about how the music education company's leaders empowered its franchisees while also driving better standardization....
The 5 Types of AI Investment'and How to Capture Their Value
1+ day, 1+ hour ago (522+ words) There are five types of AI investments'two tactical to maintain market position and three strategic to build durable advantage'and none can be measured against traditional ROI calculation tools. Tactical investments include ones made for competitive parity and option value, while…...
Creating Products with Curiosity, Humility, and Play
1+ day, 3+ hour ago (1218+ words) A conversation with Zynga founder Mark Pincus on creating a culture of innovation....
The End of Cheap Capital
1+ day, 23+ hour ago (136+ words) As the era of cheap capital comes to an end, executives will need to relearn the discipline of rigorous capital allocation. For nearly two decades, historically low interest rates allowed companies to prioritize growth, tolerate weak returns, and rely on…...