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How Amazon solved the smart bot problem (VB Live)

**Source: venturebeat.com

Oct 10, 2018 12:14 PM - 1+ week ago

Description: VB LIVE: Smart customer service chatbots are cool. But there’s a reason companies like Amazon are ditching them in favor of a new generation of rules-based chatbots. Learn more about these easy-to-implement rules-based chatbots that are 99-percent effective, and why you should get on board, in this VB Live event! Access on demand for free right here. […] ...

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