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How Amazon, Apple, Google, Microsoft, and Samsung treat your voice data

https://venturebeat.com/2019/04/15/how-amazon-apple-google-microsoft-and-samsung-treat-your-voice-data/
See More From: venturebeat.com   ( Business & Career > Business )

Apr 15, 2019 5:30 PM 6+ day ago

How Amazon, Apple, Google, Microsoft, and Samsung treat your voice data

Alexa. Cortana. Google Assistant. Bixby. Siri. Hundreds of millions of people use voice assistants developed by Amazon, Microsoft, Google, Samsung, and Apple every day, and that number is growing all the time. According to a recent survey conducted by tech publication Voicebot, 90.1 million U.S. adults use voice assistants on their smartphones at least monthly, while 77 million use them in their cars, and 45.7 million use them on smart speakers. Juniper Research predicts that voice assistant use will triple, from 2.5 billion assistants in 2018 to 8 billion by 2023.

What most users don't realize is that recordings of their voice requests aren't deleted right away. Instead, they may be stored for years, and in some cases they're analyzed by human reviewers for quality assurance and feature development. We asked the major players in the voice assistant space how they handle data collection and review, ...

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